The Kit includes:
A detailed, scientific report on your hair health and how to manage it
An instruction booklet for how to complete the Untangled process
A comb to help you collect your hair
A hair collection envelope and pre-paid postage to send to the HairCode lab
A detailed, scientific report on your hair health and how to manage it
An instruction booklet for how to complete the Untangled process
A comb to help you collect your hair
A hair collection envelope and pre-paid postage to send to the HairCode lab
What our users say
Informative
I ordered this kit mostly because I have been struggling with what products to try for my hair. I thought the information they provided was very helpful. I think these results will help me care for my hair better. I recommend it if you are not very hair savvy like me.
Mailed to me quickly
Received kit with in days if order online access doesn't show purchaee though so can't track progress
Great subject
Love it
Guy
Awesomeness
Great
Product really helped me understand what I was looking for - as well as my hairtype
Prouducts
VERY GOOD AND HELP ALOT
I thought I knew my hair better!
I came into this thinking I knew all about my hair - even the basics like coarseness - it turns out I had much coarser hair than I thought! The team came back and even answered any specific questions I had about regimens. Definitely worth trying!
Hair Service
Ordered a box in December and recieved test results by the end of January. I was vaguely aware of the results but it clarified many of the questions I had about maintenance and upkeep.
Interesting!
I enjoyed my experience with the Untangled box. The box arrived with clear directions and shipping instructions. It took about a month from ordering my box to receive my hair report. The info in the Untangled report sounds like my hair and is helpful in deciding how to care for, style, and cut my hair.
How it works
Order the kit
Order online and give your kit a couple of weeks to arrive.
Register your kit
Register your kit using the 6-digit code on the bottom of your registration card and the UPS tracking code on your return envelope. After, take the HairCode quiz to complete your registration.
Send us a hair sample
Brush your hair and send fallen strands for analysis at our lab. Please note that hair strands must be 2 inches or longer.
Receive your Untangled report
From your hair's natural thickness to its degree of strength and elasticity, this report will untangle your hair's mysteries. You'll get a full report of your hair and how to best manage it delivered right to your email, so you'll always have the report to refer to when you're shopping the haircare aisle, sitting in the salon chair, or styling in the bathroom!
Everyone Has a Unique Fingerprint — And a Unique Hair Profile.
Wondering what we’re looking for in your analysis? We measure:
| Hair strength | Determines curl pattern and thickness |
| Strand thickness | Indicates the width of a single hair strand |
| Cuticle health | How strands react to moisture & ingredients |
| Oxidative damage | Indicates the health of the scalp which impedes hair formation and growth |
| Ellipticity | Showcases the degree of which your hair strand differs from a circle, which represents curl pattern |
| Scalp health | Affects total hair health |
| Product buildup | Indicates the accumulation of products in your hair. |
This analysis helps us figure out what kind of hair routine and types of products/ingredients are best for you, and you alone, instead of you having to guess!
Shampoos
Conditioners
Creams
Stylers
Treatments
How does the report help me?
Should you be using protein-rich products? Daily moisturizers? Dry shampoo?
Whether you’re looking to overhaul your entire haircare routine or just looking for different results, we use your hair sample to help equip you to make smarter decisions when you’re shopping for haircare products.
The Untangled team are perpetually stuck between the lab and the shower! Our team is obsessed with your hair and how to make it even better. Our decades of hair experience allow us to dive deeper than ever before into the science of your hair and how to help you achieve your hair goals.
FAQs
We get the best results with 50+ strands of hair. That sounds like a lot, but we naturally shed 100-150 hairs per day. 50+ strands will allow us to get the most accurate results possible for your test and should be easy to collect with the Untangled comb in your kit!
Yes! The Untangled Kit includes a detailed instruction booklet as well as a comb to help collect your hair, but using your own brush is fine as well. Whatever you do—don’t pull out your hair!
Expect results in your email 3-4 weeks after dropping your sample in the mail.
We do not perform DNA testing on any hair samples. Our tests are limited to microscopic, chemical, and strength analysis of your hair.