Pro-V Daily Moisture Renewal Shampoo

Dear Pantene

I’ll be honest it worked for three days by the fourth day I started losing hair like crazy I wish I was being dramatic but I started to find small patches, I had to change to a different shampoo thinking it was my hair but no it was Pantene shampoo If you love your hair don’t use this shampoo it does more damage than any good

• Thank you for your review on Pantene Daily Moisture Renewal Shampoo. We are sorry to hear about your experience. Your report is unexpected and we are sharing your comments with our Health & Safety Team. We understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. Hair goes through a natural growth cycle where each hair grows, falls out, and is replaced by a new one. There are various factors that can contribute to significant hair loss. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. We understand that your hair is important to you, and we want to support you in finding the best solution for your concerns. Seeking professional advice from a doctor will provide you with the most accurate evaluation and recommendations tailored to your specific situation.If you haven’t already done so, we recommend that you discontinue using the product. Please feel free to call u s at (800) 945-7768 or email us through our Contact Us page to help our team learn more about your experience.

  pantene2025-12-19T14:14:40.000+00:00

Thank you for your response

Hello. Thank you for your response. I tried the curl shampoo and conditioner and like that a lot better than the moisture shampoo that I was unhappy about. I am sorry I wrote such a bad review. The curl shampoo and conditioner doesn’t make my scalp itch, hydrates my hair and defines my waves.

Why did you change the formula

Pantene changed the “ look” but also changed the formula. I got the new 72 hour lush shampoo moisture renewal, and it dried my hair out and also burned my scalp and it itches so bad. The old formula didn’t do that and had been using it for years. I just ran out of the old formula that says 24 hour moisture. I got the new formula today and experienced this. I don’t know what to do now. Why fix something that doesn’t need fixed. Bring back the old formula.

• Thank you for getting in touch about our Pantene Daily Moisture Renewal Shampoo. We value your loyalty and want to express how disappointing it is to hear about your more recent experience. We can only imagine how frustrating this may have been for you and we do appreciate you for bringing this to our attention. You can be sure that all details will be reported to our Health and Safety Team and the rest of our Pantene team. Safety is at the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we ask that you please discontinue the use of the product. Also, it may help to know that hair being dry is usually a sign that your hair hasn't been conditioned well enough. For a better experience, consider pairing your shampoo with a rich conditioner. You can also use a leave-in conditioner instead of one you rinse so you can have the long lasting moisturization your hair needs. We'd like to assist you further. When you have the time, please write to us through our Contact Us page.

  pantene2025-03-19T15:12:48.000+00:00

No longer my favorite shampoo

Ingredients changed now my scalp stings. Hair fall is bad.

• Thank you for getting in touch about our Pantene Pro-V Daily Moisture Renewal Shampoo. We value your loyalty to our product and want to express how disappointing it is to hear about your more recent experience. That's definitely not the kind of news we want to hear from any of our consumers and we understand how devastating this may be. We appreciate your concern and want to assure you that our hair care products do not cause or speed up hair loss. A great deal of work has gone into the development and testing of all our products to ensure they are safe for use. Additionally, we have extensive quality controls in place and our products are used by millions of people every year. Hair loss is normal and is a continuous process. Hair goes through a natural cycle of growth where each hair grows long, falls out, and is replaced by a new hair. If you are noticing a significant amount of hair loss, we recommend speaking to your doctor. Still we do want your comments to get the attention they deserve. To do that, we'd like to gather some additional details. Please know that all information provided will be reported to our Health and Safety Team and the rest of our Pantene team. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already done so, please discontinue the use of the product. Please, when you have the time, write to us through our Contact Us page so we can better assist you.

  pantene2025-02-20T19:48:54.000+00:00

Pantene Moisture Shampoo review

Everyone tells you that Pantene is a brand known for its affordable but substandard products but is that true? People look at Pantene and ask “why are there so many ingredients just to do one simple thing?” The question I want to answer is: “are all the ingredients in Pantene's products needed?” My goal here today is to explain what each ingredient is and for you to decide if there are still too many ingredients. The first hair product I researched is the Pantene Moisture Shampoo. There are 16 ingredients (not including water and fragrance) all doing something important. To make this simple, I will be grouping products depending on what they do. The first group is preservatives. They make sure that the hair product doesn’t grow mold and bacteria.There are 5 different preservatives: Trisodium citrate Methylchloroisothiazolinone, Tetrasodium EDTA Sodium benzoate Methylisothiazolinone. These 5 ingredients work together to help preserve your shampoo so it is safe to use. If there weren’t any preservatives, you could get bacterial breakouts on your scalp and could develop fungal diseases. The second group is different types of conditioners. These are products that help heal and condition hair. There aren't as many conditioning agents in shampoo as there are in conditioner but having them can still drastically impact your hair's health. In this category there are 7 different ingredients: Panthenol Citricum Salicylate Cocamidopropyl Betaine Guar Hydroxypropyltrimonium Chloride Histidine, Cocamide MEA. These ingredients help counteract the damaging effects of striping your hair of all its oils. Sulfates are amazing cleaning agents because they get rid of everything, putting back moisture and oil will leave your hair not only feeling clean, but also healthy. The last category is cleaning agents. These products are there to help remove dirt and oil. Your scalp constantly creates sebum or oil and if you don’t remove it, it will start clogging your hair follicles. This can lead your hair to stop growing . It can also affect how healthy the ends of your hair are because new hair isn’t growing. There are 4 ingredients in this group, but 2 of them are there to improve the texture of your hair. These ingredients are Sodium chloride Sodium laureth sulfate Glycol distearate Lauramidopropyl betaine. It is a common misconception that sulfates are bad but if you have ever used shampoo with sulfates you have probably noticed that your hair feels a lot cleaner. You might have even noticed that it looks and feels more healthy. This is because your hair is getting cleaned better. The oil your hair produces is important, but an excess of oils will damage your hair. If you have had better results by using a product that doesn’t have any sulfates, then by all means keep on using it. Not all products work the same on everyone, but, if you don’t feel like you have been getting a good wash or your hair gets oily really quick, you might think about switching to a shampoo with sulfates. Overall, knowing what is in your hair products and what each ingredient does is super important. I hope you came away from this review knowing that there is a reason for each ingredient that goes into a hair product and not to judge something before you buy it. Resources: https://incidecoder.com/products/pantene-daily-moisture-renewal-shampoo https://www.cosmeticsinfo.org/ingredient/lauramidopropyl-betaine/ https://atamankimya.com/sayfalar.asp?LanguageID=2&cid=3&id=3322&id2=11199#:~:text=Ethylene%20glycol%20distearate%20is%20used%20in%20creams%2C%20lotions%2C%20and%20moisturizers,and%20provides%20a%20pearlescent%20appearance.

Is this bleaching my towels?

I've been using this shampoo for a while, actually since i had my bathroom done over and got new towels. The darker towels seem to be "bleached" , if you will. It's on the edge and in the middle, coinciding with where the towel would be on the back of my neck and then in the middle. Has anyone else had this problem. Finally, i had purchased nicer towels, only to be pretty sad when this happened.( I initially blamed my husband. He stopped using his body wash, but it just happened again) It's either this or Aveeno body wash. Help!!

• Thank you for getting in touch about our Pantene Pro-V Daily Moisture Renewal Shampoo. We truly value your loyalty to our products and are sorry to hear about the experience you had with your towels. Please know that Pantene shampoos are not formulated with bleaching agents. When used as directed, Pantene shampoos should not bleach or cause any discoloration to hair or towels. It is always recommended to follow the instructions on the product packaging for best results. If you have any further questions or concerns, feel free to reach out to us, via email, through our Contact Us Page.

  pantene2024-07-23T13:54:13.000+00:00

Terrible!

Tried this since my go-to shampoo recently changed its formula. I have delicate, fine, dry hair. The shampoo 100% stripped my hair of all moisture. The conditioner does not have enough moisture in it to replace what was stripped out. Could barely work the conditioner through my hair. This is just a very cheap drug store shampoo and nothing more. Doesn't even do what it says.

I love this shampoo and conditioner!!!

This particular shampoo and conditioner makes my hair extremely soft, silky, and shiny, and it protects it from any sort of damage of daily washing and blow-drying. It's effective enough to keep the scalp highly clean, but it isn't harsh so it's definitely suitable for daily washing eveb with dry hair and scalp. My hair and scalp feel amazing!!! I have type 1C hair for reference.

Sad

I've never had a shampoo that made my hair look and feel so healthy, but my scalp is torturing me with itchiness. I don't even know if I should try it again to see if it "changes its mind."

Great Product!

I bought this in a travel size and was amazed at how clean and soft my hair is! I’ve used so many shampoos and conditioners that left my hair dry and oily most of them cost an arm and a leg. I thought I would stay away from the cheap shampoos because they are the ones that usually don’t work as well on my hair. Then, I found Pantene moisture renewal and am just in awe! It smells wonderful too! I highly recommend if you’ve got damaged, dry, color treated hair! Would give it more stars if I could!

Customers overwhelmingly praise this shampoo for leaving hair exceptionally soft, silky, shiny, and deeply moisturized. The fragrance receives consistent enthusiasm, with many noting compliments on their hair's scent. Users highlight that it lathers easily and efficiently, with a little going a long way, making it ideal for daily use. Many report switching from expensive brands due to superior results at an affordable price point. A few users note occasional heaviness or buildup with continued use, and rare reports mention scalp sensitivity, but these are vastly outweighed by positive feedback.

AI-generated from customer ratings & reviews, and may include incentivized reviews.